Attention Product Users

The National Ice Center (NIC)/Naval Ice Center (NAVICE) is committed to providing our customers with the highest quality ice analyses, outlooks, forecasts, and mission planning products.  Through the course of the last year we have made some rather significant changes, including installing new sytems, making changes to our product suite, and shifting from routine weekly mapping of the entire Arctic and Antarctic to focusing our efforts toward tailored tactical support to better reflect customer needs.

     We would now like to give our customers an opportunity to respond to these changes and provide us with the feedback necessary to ensure our products continue to meet your needs.  Please take a few minutes to respond to the following customer survey.  All customers are encouraged to contact NIC (liaison@natice.noaa.gov, or 301-457-5303 ext. 306) to provide further suggestions that might make our product(s) and/or service(s) more useful.  Thank you, in advance, for your assistance.

Name:
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  1. Which NIC product(s) do you currently use? Please mark all that apply.
    East Arctic
    East Arctic 30 Day Forecast
    Hemispheric Analysis
    East Arctic Outlook
    Baffin Bay
    Baffin Bay GIS
    Baffin Bay Outlook
    Baffin Bay Climo
    Baltic Sea
    Baltic Sea GIS
    Barents Sea GIS
    Barents Sea North East
    Barents Sea North West
    Barents Sea South
    Canadian Arctic East
    Canadian Arctic East GIS
    Davis Strait
    Foxe Basin
    Grand Banks
    Greenland Sea Central
    Greenland Sea GIS
    Greenland Sea North
    Greenland Sea South
    Greenland Sea Southwest
    Gulf of St. Lawrence
    High Arctic East
    High East Arctic GIS
    Hudson Bay
    Hudson Bay GIS
    Kara Sea GIS
    Kara Sea North
    Kara Sea South
    Labrador Sea
    Labrador Sea GIS
    Skagerrak
    White Sea
    White Sea GIS

    Iceedge
    Ice Hazard
    SPAROS
    FLAP
    West Arctic
    West Arctic 30 Day Forecast
    Hemispheric Analysis
    West Arctic Outlook
    Beaufort Sea
    Beaufort Sea GIS
    Bering Sea East
    Bering Sea East GIS
    Bering Sea West
    Bering Sea West GIS
    Canadian Arctic West
    Canadian Arctic West GIS
    Cook Inlet
    Cook Inlet GIS
    Chukchi Sea
    Chukchi Sea GIS
    East Siberian Sea
    East Siberian Sea GIS
    High Arctic West 1
    High Arctic West 2
    High Arctic West GIS
    Kamchatka Peninsula
    Kamchatka Peninsula GIS
    Laptev Sea
    Laptev Sea GIS
    Sea of Japan
    Sea of Japan GIS
    Sea of Okhotsk East
    Sea of Okhotsk GIS
    Sea of Okhotsk South
    Sea of Okhotsk South East
    Sea of Okhotsk West
    Yellow Sea
    Yellow Sea GIS

    Metadata
    Artic East
    Artic West
    Antartic
    Great Lakes
    Great Lakes
    Great lakes 30 Day Forecast
    Great Lake Outlook
    Great Lake Special Support
    East Composite
    West Composite

    Chesapeake Bay
    C and D Canal
    C and D Canal GIS
    Chesapeake Bay North
    Chesapeake Bay North GIS
    Chesapeake Bay South
    Chesapeake Bay South GIS
    Potomac River
    Delaware Bay
    Chesapeake Bay Special Support

    Antarctica
    Amery East
    Amery West
    Amery West GIS
    Amundson East
    Amundson West
    Amundson GIS
    Ross Sea East
    Ross Sea West
    Ross Sea GIS
    Ross Sea Outlook
    Bellinghausen East
    Bellinghausen West
    Bellinghausen GIS
    Weddell East
    Weddell West
    Weddell GIS
    Wilkesland East
    Wilkesland West
    Wilkesland GIS
    Antarctic Iceberg Database


  2. Please rate the extent to which our products meet your needs.
    Extremely Well
    Well
    Satisfactory
    Marginal
    Unsatisfactory

  3. If you could improve our product(s), how would you do it?
    Timeliness
    Scale
    Accuracy
    Format
    No improvements
    Other, please explain:

  4. Do you experience difficulties obtaining our product(s)?
    Yes
    No

    If yes,
    1. What is your largest obstacle?
      Communications
      Time
      Other:

    2. Is it a consistent difficulty?
      Yes
      No


  5. GENERAL PRODUCT INFORMATION. Indicate how useful the following ice characteristics/products are to you. (Please prioritize 1-11; 1=highest, 11=lowest, leave blank if not used)
    Ice age (stage of development)
    Ice concentration
    Ice edge
    Ice motion
    Openings in the ice (fractures, leads, polynyas)
    Ice surface features (ridging)
    Stages of melting
    Icebergs
    Ice hazards
    FLAP
    SPAROS
    Other (specify)

  6. How has our shift away from routine weekly mapping of the entire Artic and Antarctic impacted your operations? Please explain.


  7. If you have any additonal comments, suggestions, or concerns please elaborate: